CHAT BOT INTEGRATION

01. Overview

Project: Chat Bot

Role: Lead UI/UX Designer

Duration:1 Week

Goal: conversational chatbot that users could easily integrate into their own projects and websites

02. Project

Contiinex wanted to offer a smart, conversational chatbot that users could easily integrate into their own projects and websites. I designed the complete chatbot interface, interaction flow, embed widget, and integration experience. The solution enables businesses to add the Contiinex chatbot to their product with just one click or by pasting a script snippet.

1. My Role

UI/UX Designer | Interaction Designer | Product Designer

• End-to-end chatbot interface design
• Conversation flow design
• Popup widget design
• Embed script UI & integration flow
• Visual design of chat bubble, message layout, icons
• Responsive testing & design system creation

To create an intuitive and easily deployable chatbot widget that users can seamlessly integrate into their web applications without any technical complexity.

3. Key Features Designed

• Persistent chat bubble on the bottom-right
• Smooth animation on open/close
• Personalized branding with Contiinex colors
• Clean message layout
• “Add to Your Website” button

03. Outcome

• A fully functional chatbot widget now available on the Contiinex
• Increased engagement and support experience for Contiinex customers.

04. Prototype